/*************Functions Used on the AddSupport.aspx  Page(Start)***********/
function $g(element) {
    return document.getElementById(element);
}
function ShowAddNewTicket() {
    $g('radio2').checked = "";
    $g('radio').checked = "checked";
    onlyShow('ctl00_ContentPlaceHolder1_Divticket');
    onlyHide('ctl00_ContentPlaceHolder1_DivAddnewticket');
    $g('ctl00_ContentPlaceHolder1_txtTicket').value = "";
    $g('ctl00_ContentPlaceHolder1_reqTicketNo').value = "";
    if ($g('ctl00_ContentPlaceHolder1_spnInvalidTicket') != null) {
        $g('ctl00_ContentPlaceHolder1_spnInvalidTicket').innerHTML = "";
    }
    //if($g('ctl00_ContentPlaceHolder1_spnInvalidTicket')

    $g('ctl00_ContentPlaceHolder1_txtName').value = "";
    $g('ctl00_ContentPlaceHolder1_txtEmailID').value = "";
    $g('ctl00_ContentPlaceHolder1_drpTopic').value = "0";
    $g('ctl00_ContentPlaceHolder1_txtQuery').value = "";
    $g('ctl00_ContentPlaceHolder1_txtSecurityCode').value = "";
    $g('ctl00_ContentPlaceHolder1_reqFVCode').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_reqFVCode').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_reqFVCode').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_lblCaptchaError').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_REValFileCheck').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_reqFVQuery').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_reqFVTopic').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_reqEmail').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_regExp').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_reqEmail').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_reqFVName').style.display = "none";

}

function RaiseNewTicket() {

    onlyHide('ctl00_ContentPlaceHolder1_Divticket');
    onlyShow('ctl00_ContentPlaceHolder1_DivChooseOption');
    onlyShow('ctl00_ContentPlaceHolder1_DivAddnewticket');
    onlyHide('ctl00_ContentPlaceHolder1_divShowTicket');
    onlyHide('ctl00_ContentPlaceHolder1_divRight');

    $g('radio2').checked = "checked";
    $g('radio').checked = "";
    $g('ctl00_ContentPlaceHolder1_txtTicket').value = "";
    
    $g('ctl00_ContentPlaceHolder1_reqTicketNo').style.display = "none";



    if ($g('ctl00_ContentPlaceHolder1_spnInvalidTicket') != null) {
        $g('ctl00_ContentPlaceHolder1_spnInvalidTicket').innerHTML = "";
    }
    //if($g('ctl00_ContentPlaceHolder1_spnInvalidTicket')

    $g('ctl00_ContentPlaceHolder1_txtName').value = "";
    $g('ctl00_ContentPlaceHolder1_txtEmailID').value = "";
    $g('ctl00_ContentPlaceHolder1_drpTopic').value = "0";
    $g('ctl00_ContentPlaceHolder1_txtQuery').value = "";
    $g('ctl00_ContentPlaceHolder1_txtSecurityCode').value = "";
    $g('ctl00_ContentPlaceHolder1_reqFVCode').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_reqFVCode').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_reqFVCode').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_lblCaptchaError').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_REValFileCheck').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_reqFVQuery').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_reqFVTopic').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_reqEmail').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_regExp').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_reqEmail').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_reqFVName').style.display = "none";

}
function ShowSubmitTicket() {
    $g('radio2').checked = "checked";
    $g('radio').checked = "";
    $g('ctl00_ContentPlaceHolder1_reqTicketNo').style.display = "none";
    $g('ctl00_ContentPlaceHolder1_regexTicket').style.display = "none";
    if ($g('ctl00_ContentPlaceHolder1_spnInvalidTicket') != null) {
        $g('ctl00_ContentPlaceHolder1_spnInvalidTicket').style.display = "none";
    }
   
    $g('radio').checked = "";
    onlyShow('ctl00_ContentPlaceHolder1_DivAddnewticket');
    onlyHide('ctl00_ContentPlaceHolder1_Divticket');
}

function ShowSearchTicket() {
    $g('radio2').checked = "";
    $g('radio').checked = "checked";


    onlyShow('ctl00_ContentPlaceHolder1_Divticket');
    onlyShow('ctl00_ContentPlaceHolder1_DivChooseOption');
    onlyHide('ctl00_ContentPlaceHolder1_DivAddnewticket');
    onlyHide('ctl00_ContentPlaceHolder1_divShowTicket');
    onlyHide('ctl00_ContentPlaceHolder1_divRight');
}

function showdivAfterPost() {
    $g('radio2').checked = "";
    $g('radio').checked = "checked";
    onlyShow('ctl00_ContentPlaceHolder1_Divticket');
    onlyShow('ctl00_ContentPlaceHolder1_DivChooseOption');
    onlyHide('ctl00_ContentPlaceHolder1_DivAddnewticket');
    onlyHide('ctl00_ContentPlaceHolder1_divShowTicket');
    onlyHide('ctl00_ContentPlaceHolder1_divRight');
    onlyHide('ctl00_ContentPlaceHolder1_DivSuccessTicket');

}

function ReopenTicket() {
    $g('ctl00_ContentPlaceHolder1_tblPostMessage').style.display = "block";
    $g('ancReopen').style.display = "none";
    //$g('ctl00_ContentPlaceHolder1_hdnCheckIsTicketReopen').value="reopen";
}

/*************Functions Used on the AddSupport.aspx  Page(Start)***********/

function onlyShow(divId) {
    $g(divId).style.display = "";
}
function onlyHide(divId) {
    $g(divId).style.display = "none";
}


function SuccessTicket() {
    onlyHide('ctl00_ContentPlaceHolder1_DivAddnewticket');
    onlyHide('ctl00_ContentPlaceHolder1_Divticket');
    onlyShow('divSuccessTicket');

}
function RefreshCaptch() {

    var IsSuccess = CYBrand_Support_AddSupport.RefreshCaptcha();
    onlyShow('ctl00_ContentPlaceHolder1_DivAddnewticket');
    //  if(IsSuccess!="Error")
    //  {   
    //   return true;    
    //  }
    //  else
    //  {
    //    alert("Error accured");
    //    return false;    
    //  }
}
/*===========================================================================*/
// JavaScript Document

toggleFlag = 0;
function toggleShow(divId) {
    if ($g(divId).style.display == 'none') {
        $g(divId).style.display = 'block';
        toggleFlag = 1;
    }
    else if ($g(divId).style.display = 'block') {
        $g(divId).style.display = 'none';
        toggleFlag = 0;
    }
}

function showHide(divId, hiddenId) {
    //alert($g(hiddenId).value);
    if ($g(hiddenId).value == "0") {
        $g(hiddenId).value = "1";
        //$g(chngTxt).innerHTML="Show Comments";
        $g(divId).style.display = "none";
    }
    else {
        //$g(chngTxt).innerHTML="Hide Comments";
        $g(divId).style.display = "";
        $g(hiddenId).value = "0";
    }
}
function showHide2(divId, hiddenId, chngTxt) {
    //alert($g(hiddenId).value);
    if ($g(hiddenId).value == "0") {
        $g(hiddenId).value = "1";
        $g(chngTxt).innerHTML = "Show Comments";
        $g(divId).style.display = "none";
    }
    else {
        $g(chngTxt).innerHTML = "Hide Comments";
        $g(divId).style.display = "";
        $g(hiddenId).value = "0";
    }
}
function showHide3(divId, hiddenId, chngTxt, chngVal, chngVal2) {
    //alert($g(hiddenId).value);
    if ($g(hiddenId).value == "0") {
        $g(hiddenId).value = "1";
        $g(chngTxt).innerHTML = chngVal;
        $g(divId).style.display = "none";
    }
    else {
        $g(chngTxt).innerHTML = chngVal2;
        $g(divId).style.display = "";
        $g(hiddenId).value = "0";
    }
}
function showHide4(divId) {
    if ($g(divId).style.display == "none") {
        $g(divId).style.display = "";
    }
    else {
        $g(divId).style.display = "none";
    }
}
function HideSections() {
    $g('radio2').checked = 'checked';
    $g('radio').checked = '';
    $g('ctl00_ContentPlaceHolder1_divShowTicket').style.display = 'none';

}

/*===========================================================================*/


function MM_findObj(n, d) { //v4.01
    var p, i, x; if (!d) d = document; if ((p = n.indexOf("?")) > 0 && parent.frames.length) {
        d = parent.frames[n.substring(p + 1)].document; n = n.substring(0, p);
    }
    if (!(x = d[n]) && d.all) x = d.all[n]; for (i = 0; !x && i < d.forms.length; i++) x = d.forms[i][n];
    for (i = 0; !x && d.layers && i < d.layers.length; i++) x = MM_findObj(n, d.layers[i].document);
    if (!x && d.getElementById) x = d.getElementById(n); return x;
}
function MM_swapImage() { //v3.0
    var i, j = 0, x, a = MM_swapImage.arguments; document.MM_sr = new Array; for (i = 0; i < (a.length - 2); i += 3)
        if ((x = MM_findObj(a[i])) != null) { document.MM_sr[j++] = x; if (!x.oSrc) x.oSrc = x.src; x.src = a[i + 2]; }
}
function MM_swapImgRestore() { //v3.0
    var i, x, a = document.MM_sr; for (i = 0; a && i < a.length && (x = a[i]) && x.oSrc; i++) x.src = x.oSrc;
}

function MM_preloadImages() { //v3.0
    var d = document; if (d.images) {
        if (!d.MM_p) d.MM_p = new Array();
        var i, j = d.MM_p.length, a = MM_preloadImages.arguments; for (i = 0; i < a.length; i++)
            if (a[i].indexOf("#") != 0) { d.MM_p[j] = new Image; d.MM_p[j++].src = a[i]; } 
    }
}